Privacy Policy

Introduction

At Helm Textile Mills, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

1. Information We Collect

We collect different types of information to provide and improve our services:

• Personal Information: Name, email address, phone number, shipping/billing address, and company details.
• Usage Data: IP address, browser type, pages visited, and access time.
• Cookies and Tracking Technologies: Used to enhance your browsing experience.

2. How We Use Your Information

We use the collected information for purposes such as:

• Processing and fulfilling orders
• Responding to inquiries and providing customer support
• Sending updates about products or services
• Improving our website and tailoring content

3. How We Share Your Information

• Service Providers: Trusted third parties for payment processing or logistics.
• Legal Compliance: Information shared when required by law.
• Business Transactions: In cases of mergers or acquisitions.

We do not sell your personal information to third parties.

4. Data Security

We implement reasonable safeguards to protect your information. However, no method of transmission over the internet is 100% secure.

5. Your Rights

Depending on your location, you may have rights such as accessing, correcting, or deleting your data. To exercise these rights, contact us at info@helmtex.co.za.

6. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Please check this page for changes.